Terms and Conditions

1. Scope of application

The following General Terms and Conditions apply to all orders placed via our online shop. Our online shop is directed exclusively at consumers.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed professional. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or self-employed professional activity.

2. Contracting party, conclusion of contract, correction options

The purchase contract is concluded with Alessandro Zotz Sole Proprietorship.

The presentation of products in the online shop does not constitute a legally binding offer, but rather a non-binding online catalogue. You can initially add our products to the shopping basket without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained for this purpose in the ordering process. By clicking the order button, you submit a binding order for the goods contained in the shopping basket. Confirmation of receipt of your order is sent by e-mail immediately after the order has been submitted.

When the contract with us is concluded depends on the payment method you have chosen:

Apple Pay
During the ordering process, you will be redirected to the website of the online provider Apple. There you can provide your payment details and confirm the payment instruction to Apple. After placing your order in the shop, we will request Apple to initiate the payment transaction and thereby accept your offer.

Credit card
By submitting your order, you provide your credit card details, and the credit card company carries out an authorization check. After your legitimation as the legitimate cardholder, the payment transaction is initiated automatically and your credit card is charged upon submission of the order. The contract with us is concluded at the time your credit card is charged.

PayPal
During the ordering process, you will be redirected to the website of the online provider PayPal. There you can provide your payment details and confirm the payment instruction to PayPal. After placing your order in the shop, we will request PayPal to initiate the payment transaction and thereby accept your offer.

Sofort by Klarna
After submitting your order, you will be redirected to the website of the online provider Sofort GmbH, where you will confirm the payment instruction. This concludes the contract with us.

Google Pay
During the ordering process, you will be redirected to the website of the online provider Google. There you can provide your payment details and confirm the payment instruction to Google. After placing your order in the shop, we will request Google to initiate the payment transaction and thereby accept your offer.

3. Contract language, storage of contract text

The language(s) available for the conclusion of the contract: German

We save the contract text and send you the order data and our General Terms and Conditions in text form. For security reasons, the contract text is no longer accessible via the internet.

4. Delivery conditions

We deliver free of shipping costs within Germany.

We only deliver by post. Unfortunately, collection by the customer is not possible.

We do not deliver to parcel stations (Packstationen).

5. Payment

In our shop, the following payment methods are generally available to you:

Credit card
By submitting your order, you provide your credit card details. After your legitimation as the legitimate cardholder, the payment transaction is carried out automatically and your card is charged.

PayPal
During the ordering process, you will be redirected to the website of the online provider PayPal. To be able to pay the invoice amount via PayPal, you must be registered there or register first, legitimize yourself with your access data, and confirm the payment instruction to us. After placing your order in the shop, we will request PayPal to initiate the payment transaction. The payment transaction is carried out automatically by PayPal immediately afterwards. You will receive further instructions during the ordering process.

Sofort by Klarna
After submitting your order, you will be redirected to the website of the online provider Sofort GmbH. To be able to pay the invoice amount via Sofort, you must have a bank account activated for online banking, legitimize yourself accordingly, and confirm the payment instruction to us. You will receive further instructions during the ordering process. The payment transaction is carried out immediately afterwards by Sofort and your account is charged.

Apple Pay
To be able to pay the invoice amount via Apple Pay, you must use the "Safari" browser, be registered with the service provider Apple, have activated the Apple Pay function, legitimize yourself with your access data, and confirm the payment instruction. The payment transaction is carried out immediately after the order is placed. You will receive further instructions during the ordering process.

Google Pay
To be able to pay the invoice amount via Google Pay, you must be registered with the service provider Google, have activated the Google Pay function, legitimize yourself with your access data, and confirm the payment instruction. The payment transaction is carried out immediately after the order is placed. You will receive further instructions during the ordering process.

6. Retention of title

The goods remain our property until paid for in full.

7. Warranty and guarantees

The statutory right of liability for defects applies. Information on any additional guarantees that may apply and their precise conditions can be found with the product and on special information pages in the online shop.

8. Liability

We are always fully liable for claims based on damages caused by us, our legal representatives, or our vicarious agents
• in the event of injury to life, body, or health
• in the event of intentional or grossly negligent breach of duty
• in the case of guarantee promises, if agreed, or
• as far as the scope of the Product Liability Act is opened.
In the event of a breach of essential contractual obligations, the fulfilment of which enables the proper execution of the contract in the first place and on the observance of which the contractual partner may regularly rely (cardinal obligations), due to slight negligence on our part, our legal representatives, or vicarious agents, liability is limited in amount to the damage foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected.
Otherwise, claims for damages are excluded.

9. Dispute resolution

The European Commission provides a platform for online dispute resolution (ODR), which you can find here (https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage). We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.